Can I watch from anywhere in the world?

Films are only available to stream in the Republic of Ireland and Northern Ireland. Our Talks, Panels, Q +A’s and other events are accessible world-wide for some of these you need to register. See our social media channels and www.galwayfilmfleadh.com

I’m in the Republic of Ireland / Northern Ireland, how do I buy a ticket?

Create an Account right here on our online streaming festival site. Once logged in, you can buy your ticket for films and all of your tickets are viewable in your Library.

I can’t buy a ticket, help!

If a film you are trying to purchase in Ireland / N.Ireland is showing as ‘unavailable’, please email tickets@filmfleadh.ie.

When will I be able to watch the films I buy?

Each film has it’s own premiere time and will be viewable from that time & date during this year’s Galway Film Fleadh 7th-12th July 2020. Full schedule here. Please note that there is a 30 or 24 hour window in which the film will be available to play.

What are the system requirements?

You can watch on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch on Android tablets and phones using Chrome and on iPhones and iPads using Safari. You will need a broadband or fibre internet connection - dial up will not work. You’ll find a complete list of requirements below.

What are the requirements for Windows computers?

Windows 7, Windows 8.1 or Windows 10.
Google Chrome, Firefox, Microsoft Edge, Internet Explorer or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
Internet Explorer on Windows 7 is no longer supported.
You will need a broadband or fibre internet connection - dial up will not work.

What are the requirements for Mac computers?

Mac OSX 10.12 or later.
Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser as earlier versions may not be supported.
You will need a broadband or fibre internet connection - dial up will not work.

Can I watch content on my iPhone/iPad?

Yes, you can watch content using Safari and this requires iOS 11.2 or later. We recommend using the latest version of your browser as earlier versions may not be supported.

Can I watch content on my Android Device?

Yes, you can watch content using Chrome and this requires Android 6.0 or later. We recommend using the latest version of your browser as earlier versions may not be supported.

I can’t stream any of the content, what’s going on?

Check your minimum system requirements above. We recommend that you update to the latest version of your browser.
We use adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. For High Definition (HD) streaming we recommend VDSL, cable or fibre connections as we cannot guarantee consistent HD streaming on ADSL.

What happens if I forget my password?

Simply click Forgot your password on the Sign In page, enter the email address you used when you created an account and a link to reset your password will be sent to you.

Why does video playback stall or not play smoothly?

If your internet connection is poor or inconsistent you may experience problems during playback. Try lowering the playback bitrate.

Can I Chromecast content?

You can Chromecast from a Chrome web browser on PC and Mac computers as well as Android devices. Use Google Chrome and click the cast icon (Screen Shot 2020-07-07 at 9.37.00 AM.png) in order to mirror the content on your screen.

Can I Chromecast from my iPhone or iPad?

Yes you can Chromecast from our app which is free to download from the apple app store.

Can I use Apple Airplay?

Yes, the platform is compatible with Apple Airplay, here’s a link with instructions on how to do it that from multiple devices.

Can I connect to my TV?

You can play content to your TV using one of the methods above, Chromecast, Apple Airplay or you can connect with HDMI.

Help! I’m still having issues

Send us an email outlining the issue you are having help@filmfleadh.ie